Last Updated: August 2, 2026
At Alverothreads, we aim to process and deliver every leather jacket order safely and efficiently. Please review the following shipping information before placing your order.
Shipping Coverage
We currently offer shipping within our domestic market only. International shipping is not available at this time.
Orders placed with an address outside our supported domestic delivery region may be cancelled and refunded.
Delivery Timeframe
Orders are generally delivered within 3–7 business days after the order has been confirmed.
Business days do not include weekends or public holidays. Delivery times may vary depending on the destination, courier availability, weather conditions, seasonal demand, or other circumstances beyond our control.
Order Processing
Once your order has been placed, it will be reviewed and prepared for shipment.
Orders placed on weekends or public holidays will be processed on the next available business day. During sales, promotional periods, or high-demand seasons, processing may take slightly longer than usual.
Order Confirmation
After placing an order, you will receive an order confirmation containing the details of your purchase.
Please review your name, phone number, selected product, size, and delivery address carefully. Customers are responsible for providing complete and accurate delivery information.
Shipping Charges
Any applicable shipping charges will be displayed during checkout before the order is completed.
Shipping fees may vary depending on the delivery location, order value, package size, or available promotional offers.
Order Tracking
Once your order has been dispatched, tracking information may be provided through email, SMS, or another available communication method.
Tracking updates are managed by the courier company and may occasionally take some time to appear after dispatch.
Delivery Attempts
The courier may contact you before or during the delivery attempt. Please ensure that the provided phone number remains active and that someone is available to receive the package.
If delivery is unsuccessful because the customer is unavailable, provides an incorrect address, or cannot be contacted, the courier may attempt redelivery or return the parcel to us.
Additional delivery charges may apply when an order must be shipped again due to incorrect or incomplete customer information.
Incorrect Delivery Information
Customers must provide a complete and accurate shipping address when placing an order.
Alverothreads will not be responsible for delays, failed deliveries, or lost parcels caused by:
- Incorrect delivery addresses
- Missing address details
- Incorrect telephone numbers
- Customer unavailability
- Refusal to accept the package
Address changes cannot always be guaranteed after an order has been processed or dispatched.
Delayed Orders
Although most orders arrive within the estimated delivery period, delays may occur due to:
- Courier service disruptions
- Public holidays
- Severe weather
- Remote delivery locations
- High order volumes
- Security restrictions
- Other circumstances outside our reasonable control
A delivery delay does not automatically qualify an order for cancellation or compensation.
Damaged Packages
Please inspect the package when it is delivered.
If the parcel appears severely damaged, opened, or tampered with, take clear photographs or a video before opening it. Any product issue should be reported according to our Refund and Returns Policy.
Missing or Lost Parcels
If tracking shows that an order has been delivered but you have not received it, first check with household members, reception staff, neighbours, or building security.
Claims regarding missing parcels will be reviewed with the courier company. Investigation and resolution times may vary depending on the circumstances.
Separate Shipments
Orders containing multiple products may occasionally be delivered in separate packages. You will not be charged additional shipping fees when we choose to divide an order into multiple shipments.
Order Cancellation
Orders may only be cancelled before they have been processed or dispatched.
Once an order has been shipped, it cannot be cancelled and must be handled according to our Refund and Returns Policy.
Policy Updates
Alverothreads may update this Shipping & Delivery Policy when necessary to reflect changes in courier services, delivery coverage, business operations, or other requirements.
The revised version will be published with an updated effective date.