Privacy Policy

Last Updated: August 2, 2026

Alverothreads (“Alverothreads,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, create an account, place an order, contact us, or otherwise use our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information You Provide

When you place an order, register an account, subscribe to marketing messages, submit a review, or contact us, you may provide:

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Account login details
  • Order and purchase information
  • Product preferences
  • Customer-support messages
  • Reviews, comments, and other content you submit

Payment Information

Payments are processed through third-party payment providers. We generally do not directly store complete credit card, debit card, or banking information.

Our payment providers may collect and process payment details according to their own privacy policies and security practices.

Information Collected Automatically

When you use our website, we may automatically collect:

  • Internet Protocol address
  • Browser and device type
  • Operating system
  • Referring website
  • Pages viewed
  • Products viewed
  • Time spent on the website
  • Shopping-cart activity
  • Approximate location
  • Cookie identifiers
  • Website interaction and performance information

Information From Third Parties

We may receive information from third-party providers, including:

  • Payment processors
  • Shipping and fulfilment providers
  • Analytics services
  • Advertising platforms
  • Social media platforms
  • Fraud-prevention services
  • E-commerce and website service providers

2. How We Use Your Information

We may use your information to:

  • Process, confirm, and deliver your orders
  • Provide order and shipping updates
  • Process payments, refunds, and returns
  • Create and manage customer accounts
  • Respond to questions and support requests
  • Personalize your shopping experience
  • Recommend relevant leather jackets and other products
  • Maintain your shopping cart
  • Send promotional emails when permitted
  • Improve our products, website, and customer service
  • Analyze website traffic and customer behaviour
  • Detect fraud, misuse, and security threats
  • Enforce our policies and agreements
  • Maintain financial and business records
  • Comply with legal and regulatory requirements

We will only use your personal information for legitimate business purposes, to fulfil our contractual obligations, with your consent, or where required or permitted by applicable law.

3. Order Processing and Delivery

When you purchase a product, we use your name, contact details, shipping address, billing information, and order details to process and deliver your order.

We may share the necessary information with:

  • Payment processors
  • Courier and delivery companies
  • Warehousing and fulfilment partners
  • Customer-support providers
  • Fraud-prevention services

These providers receive only the information reasonably necessary to perform their services.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our website.

Cookies may be used to:

  • Keep products in your shopping cart
  • Remember your account and preferences
  • Enable secure checkout
  • Measure website traffic
  • Understand how visitors use our website
  • Improve website performance
  • Personalize content and product recommendations
  • Deliver and measure advertisements

Some cookies are essential for the website to function. Other cookies, including analytics and advertising cookies, may require your consent depending on your location.

You can manage cookies through our cookie banner or your browser settings. Disabling certain cookies may affect website functionality.

5. Marketing Communications

With your permission, we may send you emails about:

  • New leather jacket collections
  • Product launches
  • Exclusive discounts
  • Abandoned shopping carts
  • Special promotions
  • Store updates

You can unsubscribe at any time by selecting the unsubscribe link included in our marketing emails or contacting us at [CUSTOMER SUPPORT EMAIL].

Unsubscribing from promotional messages will not stop essential communications relating to your orders, payments, returns, or account security.

6. How We Share Your Information

We may share personal information with trusted service providers that help us operate our business, including:

  • Website and e-commerce hosting providers
  • Payment gateways
  • Shipping and fulfilment companies
  • Email and marketing platforms
  • Analytics providers
  • Advertising platforms
  • Customer-service providers
  • IT and security providers
  • Professional advisers, accountants, and legal advisers

We may also disclose information when reasonably necessary to:

  • Comply with a legal obligation
  • Respond to a lawful government request
  • Protect our rights, property, customers, or business
  • Investigate fraud or security incidents
  • Enforce our website terms and policies
  • Complete a business sale, merger, restructuring, or acquisition

We do not sell personal information for money. However, the use of certain advertising or analytics technologies may be treated as “selling,” “sharing,” or targeted advertising under some privacy laws. Where legally required, you may opt out through our cookie or privacy settings.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

We are not responsible for the privacy, security, or content practices of third parties. We recommend reviewing their privacy policies before providing personal information.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to:

  • Complete and manage orders
  • Provide customer support
  • Maintain business and tax records
  • Resolve disputes
  • Prevent fraud
  • Enforce our agreements
  • Meet legal and regulatory obligations

Different categories of information may be retained for different periods. When information is no longer required, we may securely delete, anonymize, or restrict access to it.

9. How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

  • Unauthorized access
  • Accidental loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

However, no website, payment method, or internet transmission can be guaranteed to be completely secure. You are responsible for keeping your account password confidential and notifying us if you believe your account has been compromised.

10. International Data Transfers

Alverothreads may work with service providers located in different countries. As a result, your information may be processed or stored outside your country of residence.

Where required by applicable law, we use appropriate measures designed to protect personal information transferred internationally.

11. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Restrict certain processing activities
  • Object to certain uses of your information
  • Withdraw consent
  • Request a portable copy of your information
  • Opt out of targeted advertising or certain data sharing
  • Submit a complaint to a relevant data-protection authority

These rights may be subject to legal exceptions. We may need to verify your identity before completing a request.

To exercise a privacy right, contact us at [PRIVACY EMAIL ADDRESS] with the subject line “Privacy Request.”

We will not unlawfully discriminate against you for exercising an applicable privacy right.

12. Children’s Privacy

Our website and products are not directed toward children under the age required to provide valid consent in their jurisdiction.

We do not knowingly collect personal information from children without appropriate authorization. If you believe a child has provided us with personal information, contact us so we can review and, where appropriate, delete it.

13. Account Information

Customers with registered accounts may review or update certain information by signing in to their accounts.

You may also contact us to request account correction or deletion. We may retain limited information where necessary for completed transactions, fraud prevention, recordkeeping, or legal compliance.

14. Product Reviews and Public Content

When you submit a product review, photograph, comment, or other public content, the information you choose to publish may be visible to other website visitors.

Do not include confidential, sensitive, or unnecessary personal information in publicly submitted content.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our services, business practices, technologies, or legal obligations.

The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the website after an update will be subject to the revised Privacy Policy.